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Privacy Notice

canadaflagshop.com Privacy Policy
 
 
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. This policy also incorporates the GDPR for European customers. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
 
What personal information do we collect from the people that visit our blog, website or app?
 
When ordering or registering on our site, as appropriate, you will be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. You will only be asked for credit card information when placing an order online, during the checkout procedure. Credit card information is encrypted and transmitted securely to the Epath manual payment gateway where it is erased as soon as we retrieve it. No financial information is stored on our website servers.
 
When do we collect information?
 
We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site and submit a webform.
 
How do we use your information?
 
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
 
       To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
       To quickly process your transactions.
       To send occasional newsletter emails to customers who have opted in to receiving them as well as sending emails regarding orders placed or other products and services purchased.
 
How do we protect visitor information?
 
Our website is scanned twice daily for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Our site is also behind a security firewall provided by one of the industries leading suppliers.
 
We use regular Malware Scanning.
 
We use an SSL certificate to encrypt data sent and received.
We use an SSL Manual payment gateway which captures credit card information and erases it as soon as we retrieve it.
 
Do we use 'cookies'?
 
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
       Help remember and process the items in the shopping cart.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:
 
If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
 
However, you can still place orders
Shopping cart storage
.
 
Third Party Disclosure
 
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
 
Third party links
 
We do not include or offer third party products or services on our website.
 
Google
 
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
 
We do not use Google AdSense Advertising on our website and we do not use the remarketing feature of Google's services either.

We have implemented the following:
       Demographics and Interests Reporting
 
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
 
COPPA (Children Online Privacy Protection Act)
 
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
 
We do not specifically market to children under 13.
 
Fair Information Practices
 
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
 
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
       Within 7 business days
We will notify the users via in site notification
       Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
 
CAN SPAM Act
 
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
 
We collect your email address in order to:
       Send information, respond to inquiries, and/or other requests or questions.
       Process orders and to send information and updates pertaining to orders
       We may also send you additional information related to your product and/or service.

To be accordance with CANSPAM we agree to the following:
       NOT use false, or misleading subjects or email addresses
       Identify the message as an advertisement in some reasonable way
       Include the physical address of our business or site headquarters
       Monitor third party email marketing services for compliance, if one is used.
       Honor opt-out/unsubscribe requests quickly
       Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can either:
Login to your account and update your subscription status or you can email us at info@canadaflagshop.com and we will promptly remove you from ALL correspondence.
 
If at any time you would like to modify your user information you can:
Login to your account and update your information as well as change your password. You can also email us at info@canadaflagshop.com to have us change your password for you if you wish. Just a reminder, no personal financial information is stored on our webhost's servers.
 
If at any time you would like to delete your user account, you can
Email us at info@canadaflagshop.com and we will promptly delete all information on our site server. Note that we do keep invoicing information locally to satisfy Canadian tax authorities.
 
Contacting Us
 
If there are any questions regarding this privacy policy you may contact us using the information below.
 
Flag Emporium
95 Akerley Blvd, Dartmouth
Nova Scotia
B3B 1R7
Canada

Last Edited on 2018-05-16
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